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The Virtual Care Master Class: Setting Up for Digital Success
John Whyte, MD, MPH, Chief Medical Officer, WebMD
Geeta Nayyar, MD, MBA, Chief Medical Officer, Salesforce
Telehealth usage saw an initial spike when the COVID-19 pandemic began, followed by a small decline. Now, usage has stabilized at levels 38X higher than before the pandemic. It’s clear that today’s healthcare system looks a lot more digital than it used to thanks to changing patient expectations for virtual and at-home care. But the question is, are we ready to meet these new demands? According to a 2021 EY study, more than 70% of healthcare executives say they lack an agile operating model and 62% say they do not have a clearly defined digital strategy.
Join two chief medical officers from Salesforce and WebMD for a webinar discussion about the opportunities and pitfalls of virtual care and what every health organization should keep in mind when building a strategy. Tune in to learn:
- What’s driving the telehealth shift
- How organizations are shifting to meet these new customer demands
- What the future of virtual care will look like