Live Agent Pre-Chat Form








ABB is fully committed to protecting your privacy and respecting your rights to control how your personal data is used. In this context, we wish to inform you about recent changes to the ABB privacy policy. This email contains a summary of our updated policy which applies to ABB Asea Brown Boveri Ltd, and all its subsidiary companies.
The ABB company that is providing services or communicating to you is responsible for your personal data and controls how it is used, in accordance with our privacy policy. We process your personal data primarily to execute orders, respond to your or your company’s inquiries, and to provide you or your company with support upon request. We may also use it to conduct customer satisfaction surveys or to run data analytics to better understand your interests. That allows us to share tailored marketing communication with you and to invite you to relevant events.
We perform many of these activities based on our legitimate interests to manage our business. Where the law requires us to do so, we will ask you for consent. Also, we may need to share your personal data with third parties both inside and outside the European Union for business or legal purposes (for example, ABB affiliates, our business partners and service providers). Where that is the case, we will make arrangements for your data to be kept safe.
We will store your personal data for as long as necessary to perform the activities described above, or until you tell us that you no longer wish to receive ABB marketing materials. After that, we will securely delete it.
For more details about how we use your personal data and on your data privacy rights, please visit our full Privacy Notice.
We thank you for your continued trust in ABB.