Advancing Learning

Welcome to Macmillan Education Customer Support

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Macmillan Education Everywhere (MEE)
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Macmillan Education Apps


Customer Support team hours and contact channels (UK time)
Monday-Thursday: 8am-12 midnight, Friday: 8am-8pm

Live chat: For an immediate answer use our chat option (button is visible when an agent is available).
Please provide your username, access code and product name if applicable so we can help you more quickly.


Phone: You can call us on +44 (0)20 7014 6767*
Phone line hours: Monday-Friday: 9am-5pm UK time
*Please check with your network provider for call charges.

Web form: Fill in the form below including all required fields. We will respond within 2 business days.

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